Welcome to Biala
Your trusted NDIS and aged care provider in Newcastle
For over 30 years, Biala has been a place where people feel heard, supported, and valued. As a boutique, not-for-profit organisation, we provide disability support and aged care services across Newcastle and the Hunter region—because everyone deserves to live with dignity, independence and joy.
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Have any questions?
02 4943 9741
Our Approach
Support should feel simple and personal. Here’s how we make it easy:
Let’s talk about what support looks like for you.
We’ll visit, listen, and get to know what matters most to you.
We’ll tailor a support plan that meets your needs and goals.
Whether it’s social outings, personal care or everyday support, we’ll be by your side.
Who we are
We're NDIS providers who do care differently
At Biala, we do more than provide services—we build connections that make life better. Our values guide everything we do:
Reliable support from a team that genuinely cares.
Clear, honest advice so you feel informed and in control.
Your voice matters. We take the time to understand.
Your needs, your choices. We celebrate individuality.
What we offer
Biala provides quality, compassionate support tailored to your NDIS & aged care needs
NDIS Support Service
NDIS Support Service
Aged Care Support Service
Aged Care Support Services
Why Choose Us
Building a brighter future for people, one step at a time
Finding the right support isn’t just about services—it’s about feeling valued, understood, and connected.
At Biala, we take the time to build real relationships, ensuring that your care is personal, flexible and built around what matters most to you.
With decades of experience, we’ve built a reputation for reliability, compassion, and excellence in disability and aged care support.
Beyond services, we foster genuine connections—because everyone deserves to feel seen, heard, and supported.
As a boutique organisation, we prioritise quality over quantity, offering individualised care that makes a real difference.
Testimonial
What they say about us
Ready to get started? Let’s chat
Need More help?
A helping hand when you need it most
02 4943 9741
08.00 AM - 16.30 PM